Level 3 Award in Dealing with Consumer Debtors in Financial Hardship

Course code: L3-ADCDFH-BAA | Credits: 8

The Level 3 Award in Dealing with Consumer Debtors in Financial Hardship is designed to provide learners with the knowledge and skills necessary to effectively assist individuals who are experiencing financial difficulties and are unable to meet their debt obligations. This course covers various aspects of debt management, including understanding financial hardship, communicating with debtors sensitively and empathetically, exploring repayment options, and providing appropriate advice and support. By completing this award, learners gain insights into the challenges faced by consumers in financial hardship and develop strategies to help them navigate their debt situations more effectively. This course equips individuals with valuable skills for roles in debt management, financial counseling, customer service, and related fields where dealing with consumers in financial hardship is a key aspect of the job.


The Level 3 Award in Dealing with Consumer Debtors in Financial Hardship is designed for professionals working in the field of debt collection and credit management. This course provides essential knowledge and skills to effectively handle individuals facing financial difficulties and hardship. Participants will learn practical strategies to engage with consumers in a compassionate and empathetic manner, while also considering legal and ethical aspects of debt collection. The course covers topics such as assessing financial hardship, negotiating repayment plans, and providing appropriate support and guidance. By completing this award, professionals will be equipped to navigate complex financial situations, communicate effectively, and help debtors find sustainable solutions. This qualification enhances the expertise and professionalism of individuals working with consumer debtors, enabling them to provide valuable assistance during times of financial hardship.

With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 6 months
- 9 months

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

GBP £1250 / GBP £950

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9 months

Finish in 9 months. If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

GBP £950

Apply Now

Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

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