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Level 2 Diploma in Customer Service
Course title: Level 2 Certificate in Customer Service | Course code: L2CICSL-SC
The Level 2 certificate in Customer Service is a qualification designed to develop the skills and knowledge necessary for individuals working in customer-facing roles. This certificate focuses on enhancing customer service skills, building effective communication techniques, and understanding the importance of delivering excellent customer service.
The Level 2 certificate in Customer Service is a qualification designed to develop the skills and knowledge necessary for individuals working in customer-facing roles. This certificate focuses on enhancing customer service skills, building effective communication techniques, and understanding the importance of delivering excellent customer service.
The Level 2 certificate in Customer Service is a comprehensive qualification designed to provide individuals with the skills and knowledge necessary to deliver excellent customer service in a range of industries. This certificate focuses on developing both the practical and theoretical aspects of customer service, equipping learners with the skills required to effectively handle customer interactions and meet customer needs.
With LSIB you will get following advantage in order to study on-line.
- Same qualification as on-campus students.
- Recognised qualification & accepted by universities for further career progression.
- Assessment is via assignment submission
- You study on-line at your own pace.
Online Learning
Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Why select this mode?
- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email
£140 / £90
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Why Online?
- Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
- Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
- Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
- Assessments - Assessment is via assignment submission
Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.