Diploma in Implementing Customer Care in Management

Course title: Certificate in Implementing Customer Care in Management | Course code: CIICCIM-SC

The certificate in Implementing Customer Care in Management is a specialized program designed to equip individuals with the knowledge and skills necessary to effectively manage customer care within an organization. The program focuses on developing strategies and techniques for delivering exceptional customer service, building customer relationships, and addressing customer needs and concerns.

Description

The certificate in Implementing Customer Care in Management is a comprehensive program that provides individuals with the knowledge and skills required to effectively manage customer care within an organization. This certificate program focuses on the strategies and techniques necessary to deliver exceptional customer service, build strong customer relationships, and address customer needs and concerns.

Throughout the program, participants learn about the principles of customer service and understand the significance of customer satisfaction and retention. They explore various aspects of customer relationship management, including loyalty programs, feedback management, and customer engagement techniques. Emphasis is placed on developing personalized approaches to meet individual customer expectations and exceed their needs.



With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

£140 / £90

Apply Now

2 months (Standard mode)

Finish in 2 months (Standard mode). If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

£90

Apply Now

Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

  Duration
  Course Delivery
  Entry Requirements
  Course Content
  Assessment
  Fee Structure
  Payment plans
  Accreditation