Course title: Professional Certificate in Inclusive Customer Service | Course code: PCIICS

Embark on a transformative journey with our Professional Certificate in Inclusive Customer Service. This comprehensive course equips learners with essential skills to excel in the ever-evolving digital landscape. Through a practical approach, real-world case studies, and actionable insights, participants will gain a deep understanding of key topics in inclusive customer service. From enhancing communication strategies to fostering a culture of diversity and inclusion, this program empowers individuals to deliver exceptional customer experiences. Join us and unlock your potential to drive positive change and create lasting impact in the world of customer service.

Description

Enhance your customer service skills with our Professional Certificate in Inclusive Customer Service program. Learn how to provide exceptional service to all customers, including those with disabilities, cultural differences, and diverse backgrounds. Gain valuable insights on creating an inclusive environment, communicating effectively, and resolving conflicts with empathy and understanding. Our comprehensive curriculum covers topics such as accessibility, diversity, and inclusion in customer service. With hands-on training and real-world scenarios, you'll develop the confidence and expertise needed to excel in any customer service role. Join us and become a leader in providing inclusive and exceptional customer service.



With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

£140 / £90

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2 months (Standard mode)

Finish in 2 months (Standard mode). If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

£90

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Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

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