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Course title: Professional Certificate in E-commerce Customer Service | Course code: PCIECCS
Some of the key topics covered in the course include: product knowledge, order management, and communication strategies. Learners will gain hands-on experience in handling customer complaints, providing product recommendations, and resolving technical issues.
By completing this Professional Certificate in E-commerce Customer Service, you'll be equipped to handle the unique challenges of online customer service and drive business growth through satisfied customers. Explore this course today and take the first step towards becoming a customer service expert!
E-commerce Customer Service
is designed for professionals seeking to enhance their skills in providing top-notch support to online customers. This course focuses on building strong relationships, resolving issues efficiently, and delivering exceptional customer experiences.Some of the key topics covered in the course include: product knowledge, order management, and communication strategies. Learners will gain hands-on experience in handling customer complaints, providing product recommendations, and resolving technical issues.
By completing this Professional Certificate in E-commerce Customer Service, you'll be equipped to handle the unique challenges of online customer service and drive business growth through satisfied customers. Explore this course today and take the first step towards becoming a customer service expert!
E-commerce Customer Service is a vital skill in today's digital landscape, and our Professional Certificate program will equip you with the expertise to excel in this field. By mastering the art of customer service in an e-commerce setting, you'll gain a competitive edge in the job market and enjoy improved job prospects and enhanced career growth opportunities. Our course features interactive modules, real-world case studies, and expert guidance to help you develop essential skills in communication, problem-solving, and conflict resolution. You'll also learn about customer relationship management tools and strategies to drive business success.
With LSIB you will get following advantage in order to study on-line.
- Same qualification as on-campus students.
- Recognised qualification & accepted by universities for further career progression.
- Assessment is via assignment submission
- You study on-line at your own pace.
Online Learning
Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Why select this mode?
- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email
£140 / £90
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Why Online?
- Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
- Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
- Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
- Assessments - Assessment is via assignment submission
Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.