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CRM
is a vital tool for businesses to manage customer interactions and relationships. This course focuses on the basics of CRM, providing a solid foundation for professionals to understand the fundamentals of customer relationship management.Learn how to analyze customer data, identify trends, and develop strategies to improve customer satisfaction and retention.
Key concepts include: customer segmentation, lead management, and sales pipeline analysis. You'll also explore how to use CRM software to automate tasks, track interactions, and gain valuable insights into customer behavior.By the end of this course, you'll be able to apply CRM principles to drive business growth and improve customer relationships.
Take the first step towards mastering CRM and start building stronger relationships with your customers today!
Customer Relationship Management (CRM) is the backbone of any successful business. This Professional Certificate in CRM Basics equips you with the essential skills to manage customer interactions, analyze sales data, and optimize your sales strategy. By mastering CRM software, you'll gain a competitive edge in the job market and unlock new career opportunities. Key benefits include improved customer satisfaction, enhanced sales performance, and better data analysis. Unique features of the course include interactive modules, real-world case studies, and hands-on practice with industry-leading CRM tools. With this certificate, you'll be well on your way to a rewarding career in sales and customer service.
With LSIB you will get following advantage in order to study on-line.
- Same qualification as on-campus students.
- Recognised qualification & accepted by universities for further career progression.
- Assessment is via assignment submission
- You study on-line at your own pace.
Online Learning
Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Why select this mode?
- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email
£140 / £90
Apply Now- Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
- Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
- Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
- Assessments - Assessment is via assignment submission
Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.