Medical Secretary Diploma

The programme is available in 2 duration modes:

Online

1. Medical Terminology: Students learn the fundamental medical terms and vocabulary used in healthcare settings. They develop an understanding of anatomy, physiology, common medical conditions, and procedures to effectively communicate and understand medical information.

2. Healthcare Laws and Ethics: Students gain knowledge of healthcare laws, regulations, and ethical considerations specific to medical secretary roles. They learn about patient privacy and confidentiality requirements, legal responsibilities, and ethical practices in healthcare administration.

3. Medical Office Procedures: Students acquire skills in various administrative tasks performed in a medical office or clinic. They learn how to manage patient records, schedule appointments, handle phone calls, greet and check-in patients, and assist with billing and insurance-related tasks. They also learn office management techniques to ensure an organized and efficient office environment.

4. Medical Billing and Coding: Students receive an introduction to medical billing and coding procedures. They learn about healthcare insurance systems, coding principles, and reimbursement processes. They develop basic skills in handling medical billing tasks, such as verifying insurance coverage, submitting claims, and managing patient billing inquiries.

5. Communication and Customer Service: Students develop effective communication skills and customer service techniques specific to the healthcare industry. They learn how to interact professionally with patients, healthcare professionals, and other staff members. They also acquire skills in handling challenging situations with empathy and professionalism.

6. Electronic Health Records (EHR) Systems: Students are introduced to electronic health record systems and their role in medical secretary duties. They learn how to navigate EHR software, update patient records, and ensure the accuracy and security of electronic medical records.

7. Medical Office Software and Technology: Students gain proficiency in using software applications commonly used in medical offices, such as appointment scheduling systems, electronic calendars, and practice management software. They learn how to generate reports, manage patient information, and streamline administrative tasks using technology.
8. Office Administration and Professional Skills: Students develop essential office administration skills, including time management, organization, and prioritization. They also learn about professional ethics, workplace professionalism, and effective teamwork.

9. Medical Transcription (optional): Some programs may include training in medical transcription, where students learn to transcribe dictated medical reports and documents accurately. They develop skills in listening, typing, and understanding medical terminology.

Assessment is via assignment submission

The fee for the programme is as follows:

Please find below available fee payment plans:

1 month (Fast-track mode) - Fee £140

• The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.