Level 2 Diploma in Customer Service

Course code: L2-DCS-IA | Credits: 60

The Level 2 Diploma in Customer Service is designed for individuals aiming to excel in customer-facing roles. This qualification equips learners with essential skills to deliver exceptional service, handle complaints effectively, and build strong customer relationships.


Ideal for entry-level professionals or those seeking to enhance their expertise, the course covers key areas like communication, problem-solving, and understanding customer needs. It’s perfect for roles in retail, hospitality, or any sector prioritizing customer satisfaction.


Ready to boost your career? Explore the Level 2 Diploma in Customer Service today and take the first step toward becoming a customer service expert!

Description

The Level 2 Diploma in Customer Service equips learners with essential skills to excel in dynamic customer-facing roles. This course focuses on effective communication, problem-solving, and building customer relationships, ensuring you deliver exceptional service. Gain practical knowledge through real-world scenarios and industry-relevant training. With this qualification, unlock diverse career opportunities in retail, hospitality, and call centers. Stand out to employers with a nationally recognized certification that demonstrates your commitment to professional growth. Flexible learning options make it accessible for all, whether you're starting your career or upskilling. Elevate your potential and thrive in the competitive customer service sector.



With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 6 months
- 9 months

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

GBP £1250 / GBP £950

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9 months

Finish in 9 months. If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

GBP £950

Apply Now

Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

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