Level 2 Certificate in Skills for Business

The programme is available in 2 duration modes:

Online

Educational Background:

• Open Entry: This program is open to all applicants, regardless of previous qualifications. Whether you're starting fresh or seeking to build on existing knowledge, everyone is encouraged to apply. Higher qualifications and relevant experience are also welcomed but not required.

Age Requirement:

• Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those beginning their professional journey.

1. Business Communication: Developing effective communication skills within a business context. This includes written communication such as drafting emails, memos, and reports, as well as verbal communication and presentation skills.

2. Teamwork and Collaboration: Understanding the importance of working effectively as part of a team, including team dynamics, effective communication, problem-solving, and decision-making within a team setting.

3. Customer Service: Developing skills for delivering excellent customer service, including understanding customer needs, handling inquiries and complaints, building rapport, and maintaining customer satisfaction.

4. Business Administration: Learning basic administrative skills required in a business environment, such as organizing information, managing records, using office equipment and technology, and understanding data protection and confidentiality.

5. Introduction to Finance: Gaining an understanding of basic financial concepts, including budgeting, managing cash flow, understanding profit and loss, and financial statements.

6. Introduction to Marketing: Exploring the fundamentals of marketing, including market research, identifying target audiences, branding, promotional strategies, and the marketing mix.

7. Introduction to Human Resources: Learning about the role of human resources in an organization, including recruitment and selection processes, employment laws and regulations, and basic employee management.

8. Problem Solving and Decision Making: Developing critical thinking skills and problem-solving techniques to identify and analyze business issues, make informed decisions, and implement effective solutions.

9. IT Skills: Developing basic computer and digital skills necessary for business operations, such as using office productivity tools (word processing, spreadsheets, presentations), conducting internet research, and utilizing online communication platforms.

Assessment is via assignment submission

The fee for the programme is as follows:

Please find below available fee payment plans:

1 month (Fast-track mode) - Fee £140

• The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.