Level 2 Diploma in Business Support

The programme is available in 2 duration modes:

Online

Educational Background:

• Open Entry: This program is open to all applicants, regardless of previous qualifications. Whether you're starting fresh or seeking to build on existing knowledge, everyone is encouraged to apply. Higher qualifications and relevant experience are also welcomed but not required.

Age Requirement:

• Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those beginning their professional journey.

1. Business Communication: Developing effective communication skills, both verbal and written, in a business context. This includes professional correspondence, customer service, and teamwork communication.

2. Administrative Procedures: Understanding and implementing standard administrative procedures and practices in a business setting. This includes managing records, organizing documents, and handling business correspondence.

3. IT Skills: Developing basic IT skills required in a business environment, such as using office productivity software (e.g., word processing, spreadsheet, and presentation software), managing emails, and utilizing online platforms for communication and collaboration.

4. Business Ethics and Professionalism: Understanding ethical standards in business and maintaining professional conduct in the workplace. This includes topics such as business etiquette, confidentiality, and workplace diversity.

5. Customer Service: Learning fundamental principles of providing excellent customer service and handling customer inquiries or complaints effectively.

6. Data Entry and Record Keeping: Developing skills in accurate data entry, managing records, and maintaining data integrity.

7. Business Support Functions: Gaining an overview of various business support functions, such as scheduling and coordinating appointments, arranging meetings, and providing general administrative support.

8. Problem Solving and Decision Making: Developing problem-solving and critical-thinking skills to handle routine business challenges and make informed decisions.

9. Teamwork and Collaboration: Understanding the importance of teamwork and collaboration in a business setting and developing skills to work effectively in a team environment.

10. Health and Safety: Understanding health and safety regulations and practices in the workplace and promoting a safe working environment.

Assessment is via assignment submission

The fee for the programme is as follows:

Please find below available fee payment plans:

1 month (Fast-track mode) - Fee £140

• The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.