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Extended Undergraduate Programme in Facilities Services Principles - Customer Service Management
Course title: Extended Undergraduate Programme in Facilities Services principles | Course code:
This course, the Extended Undergraduate Programme in Facilities Services Principles with a focus on Customer Service, provides learners with an essential foundation in managing and maintaining modern facilities. The programme equips students with practical skills and theoretical knowledge to excel in various roles within the facilities services industry. Key areas of study include customer service management, facility maintenance, operational logistics, health and safety practices, and strategic planning for effective service delivery. The UK facilities services market is poised for significant growth, driven by increasing demand for efficient and sustainable building management solutions. As organisations seek to optimise their infrastructure for better business performance, the need for skilled professionals in this field continues to rise. <>{"title":"Estimated Demand Growth","subtitle":"Illustrative UK estimates — not official enrolment","yAxisLabel":"Estimated UK learners","categories":["2026","2027"],"series":[{"name":"UK","data":[120000,140000]}]}<>
This course, the Extended Undergraduate Programme in Facilities Services Principles with a focus on Customer Service, provides learners with an essential foundation in managing and maintaining modern facilities. The programme equips students with practical skills and theoretical knowledge to excel in various roles within the facilities services industry. Key areas of study include customer service management, facility maintenance, operational logistics, health and safety practices, and strategic planning for effective service delivery. The UK facilities services market is poised for significant growth, driven by increasing demand for efficient and sustainable building management solutions. As organisations seek to optimise their infrastructure for better business performance, the need for skilled professionals in this field continues to rise. <
Upon completion of this course, students will be able to: - Manage customer service interactions effectively and enhance the overall user experience in facilities services. - Implement maintenance strategies that ensure optimal operational efficiency within facilities. - Develop comprehensive facility management plans aligned with business goals and regulatory requirements. - Understand health and safety regulations and their application in facility environments. - Evaluate and improve service delivery processes to optimise resource use and client satisfaction.
With LSIB you will get following advantage in order to study on-line.
- Same qualification as on-campus students.
- Recognised qualification & accepted by universities for further career progression.
- Assessment is via assignment submission
- You study on-line at your own pace.
Online Learning
Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Why select this mode?
- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email
£175 / £150
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Why Online?
- Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
- Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
- Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
- Assessments - Assessment is via assignment submission
Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.