Course title: Extended Undergraduate Programme in Customer Service for the Automotive Industry | Course code:

Customer Service

is the backbone of the automotive industry, where a well-trained workforce can make all the difference between a satisfied customer and a dissatisfied one. The Extended Undergraduate Programme in Customer Service for the Automotive Industry is designed to equip learners with the skills and knowledge required to excel in this field.

Developing strong communication and interpersonal skills, learners will learn how to handle customer complaints, resolve issues efficiently, and provide exceptional service. They will also gain an understanding of the automotive industry, including its products, services, and market trends.

Some of the key areas covered in the programme include: customer service strategies, sales and marketing principles, and industry-specific regulations. By the end of the programme, learners will be equipped to work effectively in a customer-facing role, providing a positive experience for customers and driving business success.

Whether you're looking to start a career in customer service or advance your existing skills, this programme is perfect for you. So why wait? Explore the Extended Undergraduate Programme in Customer Service for the Automotive Industry today and discover a world of opportunities.

Description

Customer Service is at the heart of the automotive industry, and our Extended Undergraduate Programme in Customer Service for the Automotive Industry will equip you with the skills to excel in this field. You'll gain a deep understanding of the automotive sector, customer service principles, and industry-specific skills, including sales, marketing, and after-sales support. Our unique features include a focus on digital transformation, data analysis, and sustainability. With customer service expertise, you'll enjoy excellent career prospects, including roles in dealerships, manufacturers, and service providers. You'll also benefit from our industry connections and job placement support.

With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

£175 / £150

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2 months (Standard mode)

Finish in 2 months (Standard mode). If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

£150

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Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

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