Customer Service

	Course code		Course name		Credits
			Advanced Diploma in Customer Service for the Automotive Industry
			Advanced Diploma in Facilities Services
			Advanced Diploma in Facilities Services principles
			Advanced Diploma in Professional Enterprise Consultancy Services
			Advanced Diploma in Service Improvement
			Advanced Professional Certificate in Customer Service for the Automotive Industry
			Advanced Professional Certificate in Facilities Services
			Advanced Professional Certificate in Facilities Services principles
			Advanced Professional Certificate in Professional Enterprise Consultancy Services
			Advanced Professional Certificate in Service Improvement
	CICSCIC-SC		Certificate in Customer Service
			Certificate in Customer Service for the Automotive Industry
			Certificate in Facilities Services
			Certificate in Facilities Services principles
			Certificate in Professional Enterprise Consultancy Services
			Certificate in Service Improvement
	DICSDIC-SC-CQ		Diploma in Customer Service
			Diploma in Customer Service for the Automotive Industry
			Diploma in Facilities Services
			Diploma in Facilities Services principles
			Diploma in Professional Enterprise Consultancy Services
			Diploma in Service Improvement
			Extended Postgraduate Certificate in Customer Service for the Automotive Industry
			Extended Postgraduate Certificate in Facilities Services
			Extended Postgraduate Certificate in Facilities Services principles
			Extended Postgraduate Certificate in Professional Enterprise Consultancy Services
			Extended Postgraduate Certificate in Service Improvement
			Extended Postgraduate Diploma in Customer Service for the Automotive Industry
			Extended Postgraduate Diploma in Facilities Services
			Extended Postgraduate Diploma in Facilities Services principles
			Extended Postgraduate Diploma in Professional Enterprise Consultancy Services
			Extended Postgraduate Diploma in Service Improvement
			Extended Postgraduate Programme in Customer Service for the Automotive Industry
			Extended Postgraduate Programme in Facilities Services
			Extended Postgraduate Programme in Facilities Services principles
			Extended Postgraduate Programme in Professional Enterprise Consultancy Services
			Extended Postgraduate Programme in Service Improvement
			Extended Professional Certificate in Customer Service for the Automotive Industry
			Extended Professional Certificate in Facilities Services
			Extended Professional Certificate in Facilities Services principles
			Extended Professional Certificate in Professional Enterprise Consultancy Services
			Extended Professional Certificate in Service Improvement
			Extended Undergraduate Certificate in Customer Service for the Automotive Industry
			Extended Undergraduate Certificate in Facilities Services
			Extended Undergraduate Certificate in Facilities Services principles
			Extended Undergraduate Certificate in Professional Enterprise Consultancy Services
			Extended Undergraduate Certificate in Service Improvement
			Extended Undergraduate Diploma in Customer Service for the Automotive Industry
			Extended Undergraduate Diploma in Facilities Services
			Extended Undergraduate Diploma in Facilities Services principles
			Extended Undergraduate Diploma in Professional Enterprise Consultancy Services
			Extended Undergraduate Diploma in Service Improvement
			Extended Undergraduate Programme in Customer Service for the Automotive Industry
			Extended Undergraduate Programme in Facilities Services
			Extended Undergraduate Programme in Facilities Services principles
			Extended Undergraduate Programme in Professional Enterprise Consultancy Services
			Extended Undergraduate Programme in Service Improvement
			International Diploma in Customer Service for the Automotive Industry
			International Diploma in Facilities Services
			International Diploma in Facilities Services principles
			International Diploma in Professional Enterprise Consultancy Services
			International Diploma in Service Improvement
	L2CICSL-SC		Level 2 Certificate in Customer Service
	L2CFS-CQ		Level 2 Certificate in Facilities Services
	L2CIHSS-SC		Level 2 Certificate in Healthcare Support Services
	L2CIHSL-SC		Level 2 Certificate in Hospitality Services
	L2-DCS-IA		Level 2 Diploma in Customer Service		60
	L2-DPSOD-BAA		Level 2 Diploma in Public Services and Operational Delivery		37
	L3-DCS-IA		Level 3 Diploma in Customer Service		60
			Postgraduate Certificate in Customer Service for the Automotive Industry
			Postgraduate Certificate in Facilities Services
			Postgraduate Certificate in Facilities Services principles
			Postgraduate Certificate in Professional Enterprise Consultancy Services
			Postgraduate Certificate in Service Improvement
			Postgraduate Diploma in Customer Service for the Automotive Industry
			Postgraduate Diploma in Facilities Services
			Postgraduate Diploma in Facilities Services principles
			Postgraduate Diploma in Professional Enterprise Consultancy Services
			Postgraduate Diploma in Service Improvement
			Postgraduate Programme in Customer Service for the Automotive Industry
			Postgraduate Programme in Facilities Services
			Postgraduate Programme in Facilities Services principles
			Postgraduate Programme in Professional Enterprise Consultancy Services
			Postgraduate Programme in Service Improvement
			Professional Certificate Course in Customer Service for the Automotive Industry
			Professional Certificate Course in Facilities Services
			Professional Certificate Course in Facilities Services principles
			Professional Certificate Course in Professional Enterprise Consultancy Services
			Professional Certificate Course in Service Improvement
	PCIACC		Professional Certificate in Agile Customer Collaboration
	PCIAICS		Professional Certificate in AI in Customer Service
	PCIBCL		Professional Certificate in Building Customer Loyalty
	PCIBSRWC		Professional Certificate in Building Strong Relationships with Customers
	PCICRICS		Professional Certificate in Conflict Resolution in Customer Service
	PCICCJM		Professional Certificate in Creating Customer Journey Maps
	PCICCS		Professional Certificate in Creating Customer Segmentation
	PCICSICS		Professional Certificate in Cultural Sensitivity in Customer Service
	PCICST		Professional Certificate in Customer Segmentation Techniques
			Professional Certificate in Customer Service for the Automotive Industry
	PCICSIH		Professional Certificate in Customer Service in Hospitality
	PCIDCRS		Professional Certificate in Developing Customer Retention Strategies
	PCIDM		Professional Certificate in DevOps Microservices
	PCIDTICE		Professional Certificate in Digital Transformation in Customer Experience
	PCIECCLP		Professional Certificate in E-commerce Customer Loyalty Programs
	PCIECCR		Professional Certificate in E-commerce Customer Reviews
	PCIECCS		Professional Certificate in E-commerce Customer Segmentation
	PCIECCS		Professional Certificate in E-commerce Customer Service
			Professional Certificate in Facilities Services
			Professional Certificate in Facilities Services principles
	PCIHCC		Professional Certificate in Handling Customer Complaints
	PCIHCE		Professional Certificate in Hospitality Customer Experience
	PCIICS		Professional Certificate in Inclusive Customer Service
	PCILSSCS		Professional Certificate in Lean Six Sigma Customer Satisfaction
	PCIMCF		Professional Certificate in Managing Customer Feedback
	PCIMCRIR		Professional Certificate in Managing Customer Relationships in Retail
	PCIMCRITFI		Professional Certificate in Managing Customer Relationships in the Fashion Industry
	PCIMCRITII		Professional Certificate in Managing Customer Relationships in the Insurance Industry
	PCIMCS		Professional Certificate in Measuring Customer Satisfaction
	PCIPCI		Professional Certificate in Personalizing Customer Interactions
			Professional Certificate in Professional Enterprise Consultancy Services
			Professional Certificate in Service Improvement
	PCIUCS		Professional Certificate in Understanding Cloud Services
	PCIUCNAE		Professional Certificate in Understanding Customer Needs and Expectations
	PCIUCFCS		Professional Certificate in Utilizing Chatbots for Customer Service
			Professional Diploma in Customer Service for the Automotive Industry
			Professional Diploma in Facilities Services
			Professional Diploma in Facilities Services principles
			Professional Diploma in Professional Enterprise Consultancy Services
			Professional Diploma in Service Improvement
			Professional Postgraduate Certificate in Customer Service for the Automotive Industry
			Professional Postgraduate Certificate in Facilities Services
			Professional Postgraduate Certificate in Facilities Services principles
			Professional Postgraduate Certificate in Professional Enterprise Consultancy Services
			Professional Postgraduate Certificate in Service Improvement
			Professional Postgraduate Diploma in Customer Service for the Automotive Industry
			Professional Postgraduate Diploma in Facilities Services
			Professional Postgraduate Diploma in Facilities Services principles
			Professional Postgraduate Diploma in Professional Enterprise Consultancy Services
			Professional Postgraduate Diploma in Service Improvement
			Professional Postgraduate Programme in Customer Service for the Automotive Industry
			Professional Postgraduate Programme in Facilities Services
			Professional Postgraduate Programme in Facilities Services principles
			Professional Postgraduate Programme in Professional Enterprise Consultancy Services
			Professional Postgraduate Programme in Service Improvement
			Professional Undergraduate Certificate in Customer Service for the Automotive Industry
			Professional Undergraduate Certificate in Facilities Services
			Professional Undergraduate Certificate in Facilities Services principles
			Professional Undergraduate Certificate in Professional Enterprise Consultancy Services
			Professional Undergraduate Certificate in Service Improvement
			Professional Undergraduate Diploma in Customer Service for the Automotive Industry
			Professional Undergraduate Diploma in Facilities Services
			Professional Undergraduate Diploma in Facilities Services principles
			Professional Undergraduate Diploma in Professional Enterprise Consultancy Services
			Professional Undergraduate Diploma in Service Improvement
			Professional Undergraduate Programme in Customer Service for the Automotive Industry
			Professional Undergraduate Programme in Facilities Services
			Professional Undergraduate Programme in Facilities Services principles
			Professional Undergraduate Programme in Professional Enterprise Consultancy Services
			Professional Undergraduate Programme in Service Improvement
			Undergraduate Certificate in Customer Service for the Automotive Industry
			Undergraduate Certificate in Facilities Services
			Undergraduate Certificate in Facilities Services principles
			Undergraduate Certificate in Professional Enterprise Consultancy Services
			Undergraduate Certificate in Service Improvement
			Undergraduate Diploma in Customer Service for the Automotive Industry
			Undergraduate Diploma in Facilities Services
			Undergraduate Diploma in Facilities Services principles
			Undergraduate Diploma in Professional Enterprise Consultancy Services
			Undergraduate Diploma in Service Improvement
			Undergraduate Programme in Customer Service for the Automotive Industry
			Undergraduate Programme in Facilities Services
			Undergraduate Programme in Facilities Services principles
			Undergraduate Programme in Professional Enterprise Consultancy Services
			Undergraduate Programme in Service Improvement