Diploma in Customer Service

Course title: Diploma in Customer Service | Course code: DICSDIC-SC-CQ

A Diploma in Customer Service is a program designed to equip individuals with the knowledge and skills required to excel in customer service roles. It focuses on developing strong communication, problem-solving, and relationship-building skills to ensure customer satisfaction and loyalty. Here is an overview of what you can expect from a Diploma in Customer Service:

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Description

The Diploma in Customer Service is a comprehensive program that aims to develop the knowledge and skills necessary to excel in the field of customer service. This Diploma covers a wide range of topics to provide a solid foundation in customer service principles and practices. Students will learn about effective communication, problem-solving, customer relationship management, and service excellence. The program also emphasizes the importance of understanding customer needs and expectations, as well as handling challenging customer situations with professionalism and empathy.



With LSIB you will get following advantage in order to study on-line.

  • Same qualification as on-campus students.
  • Recognised qualification & accepted by universities for further career progression.
  • Assessment is via assignment submission
  • You study on-line at your own pace.

Online Learning

Enrol for the most convinient study mode. Learn at your own pace. Choose the most suitable duration mode:
- 1 month (Fast-track mode)
- 2 months (Standard mode)

Why select this mode?

- Best suited, if you wish to move at your pace. There are no forceful lectures and compulsory classes to attend.
- Pay in affordable Monthly, half yearly and quarterly instalments.
- Study material or e-library access available.
- Tutor connect via live chat and email

£250 / £225

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2 months (Standard mode)

Finish in 2 months (Standard mode). If you can spend about 2 to 3 hours per week, use this option.

- Pay in affordable monthly, quarterly and half yearly instalments.
- Study material or e-library access available.

£225

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Why Online?

  • Cost effective - Typically UK diploma starts from GBP £3000 per annum, but with online study, you can enjoy saving more than 60% on your educational investment.
  • Practical Content - The coursework is immediately applicable to the careers, and you can earn long-term gains including increase in salary and promotions
  • Study anytime, anywhere - You don't have to attend a College campus, so you can study from anywhere in the world. You can download & submit assignments.
  • Assessments - Assessment is via assignment submission
Who is this course for?

Learners who are seeking to progress to higher education to take a Bachelor's degree course in Management. Learners could also progress directly to employment.

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